Privacy Policy

Privacy Policy

At IDP Locksmiths, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our services.

1. **Information We Collect:
– Personal Information: When you use our services or communicate with us, we may collect personal information such as your name, address, email address, phone number, and other relevant contact details.
– Transactional Information: We may collect information related to transactions you conduct with us, including details of the services you requested and any payments made.
– Technical Information: We may automatically collect technical information about your device and how you interact with our website or mobile application, including your IP address, browser type, operating system, and browsing behavior.
– Other Information: We may also collect other information you choose to provide to us voluntarily, such as feedback, reviews, or inquiries.

2. How We Use Your Information:
– We use the information we collect for purposes such as providing our locksmith services, communicating with you, processing transactions, improving our services, and complying with legal obligations.
– We may also use your information to send you promotional or marketing communications, but you can opt out of receiving such communications at any time.

3. Disclosure of Your Information:
– We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, or marketing agencies.
– We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:
– We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
– However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Retention of Your Information:
– We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights:
– You have the right to access, correct, or delete the personal information we hold about you. You may also have the right to restrict or object to certain types of processing.
– If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy:
– We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.

8. Contact Us:
– If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
idplocksmiths@hotmail.co.uk

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for choosing IDP Locksmiths.